by Catherine O'Toole
Company information is a frontier that is vast and difficult to manage. Learn how you can become the captain of your company data with an Output Control Center.
It is a tale as old as printers and output. An employee tries to print or digitally output a packet of documents they need from SAP, but they receive an error. The administrator is updated on the problem so they can hunt down the cause and solve it. Minutes and sometimes hours pass as the error is found and resolved.
In the end, both the employee and administrator lose valuable time. Luckily, there is a better way to handle these problems in the future.
Solve errors quickly and make sure employees can output the documents they need.
With SEAL Systems’ output management solution, the administrator can log in and view all jobs. Using the Output Operator Console the admin can also see what has happened and drill down into each output job to learn more.
>> See also: Output Management for SAP: 4 Reasons to Centralize Your System
For example, in the below image, you can see that the highlighted job has a red “X” on it. Therefore, this “X” shows the administrator that the job was executed, but it was not successful.
When the administrator clicks on the job with the red “X”, they can see a complete view of all documents in the job, along with additional information (cover, document, etc.). This helps the admin drill down into every document and figure out what is stopping the output from happening.
In the image below, you can see how easy it is to identify what is causing the problem: the errors in red are because the output job had some missing sheets.
Learn more about the errors received when you select the document with an error.
As the below image shows, you can select the following options to troubleshoot the problem better:
Using the information gained from the Output Operator Console, the cause of the output error is quickly identified. Therefore, any/all solutions that are needed can be swiftly implemented.
For more information about our Output Operator Console, fill out the below form. A SEAL Systems employee will reach out to you shortly.
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Catherine O'Toole
Catherine O’Toole supports SEAL Systems in marketing and business development. She enjoys sharing how SEAL Systems can help companies automate document processes securely and efficiently.
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